Privacy Policy
This Privacy Policy explains how Vynuro ("we", "us", "our") collects, uses, shares and protects personal information when you visit https://vynuro.tech/ or use Vynuro and related services (together, the "Service"). By using the Service you agree to this Policy. If you do not agree, please do not use the Service.
1. Information we collect
Information you give us. This may include your name, email address, phone number, account credentials, profile details, messages you send us, booking or order details, and any other information you choose to submit through forms or support requests.
Information collected automatically. When you use the Service we may collect your IP address, browser and device type, operating system, language, referring pages, pages viewed, dates and times of access, approximate location derived from IP address, and identifiers stored in cookies or similar technologies.
Information from third-party sign-in. If you choose to sign in or connect with Facebook, LinkedIn, Google, X, TikTok or another platform, we receive only the information you authorize, typically your name, email address, profile picture and a unique platform ID. We do not receive your password.
Payment information. If you make a payment, it is processed by a third-party payment provider. We do not store full card numbers; we may receive a confirmation, the last four digits and billing details.
Location information. If the Service offers location-based features and you grant permission, we may collect precise location data only while those features are in use. You can disable this in your device settings.
2. How we use information
- To provide, operate, maintain and improve the Service and to create and manage your account.
- To process transactions, bookings and requests, and to send service-related notices.
- To communicate with you, respond to support requests and, where permitted, send updates or marketing (you can opt out at any time).
- To personalize content, measure performance and understand how the Service is used.
- To detect, prevent and investigate fraud, abuse, security incidents and violations of our Terms.
- To comply with legal obligations and enforce our rights.
We do not sell your personal information and we do not use data obtained through social platform APIs for advertising, profiling for ad targeting, or to build databases for resale.
3. Data from Google, Meta, LinkedIn and other platform APIs
Our use of information received from any platform API will adhere to that platform's developer policies, including the Google API Services User Data Policy, the Meta Platform Terms, the LinkedIn API Terms of Use, the X Developer Agreement and the TikTok Developer Terms.
4. Legal bases (EEA, UK and similar regions)
Where data protection law such as the GDPR applies, we process personal data based on: your consent (for example, optional cookies or marketing); the performance of a contract (providing the Service you requested); our legitimate interests (security, analytics, improving the Service); and legal obligation. You may withdraw consent at any time without affecting prior processing. We also process personal data in accordance with applicable laws of Pakistan, including the Prevention of Electronic Crimes Act, 2016, and any data protection legislation in force.
5. How we share information
- Service providers that help us run the Service, such as hosting, analytics, email delivery, customer support and payment processing, under confidentiality and data protection obligations.
- Social platforms you choose to connect, in accordance with your instructions.
- Legal and safety: when required by law, legal process or to protect the rights, property or safety of users, us or others.
- Business transfers: in connection with a merger, acquisition or sale of assets, with notice to you where required.
- With your consent or at your direction.
6. Cookies and tracking
We use cookies and similar technologies as described in our Cookie Policy. We currently do not respond to browser Do Not Track signals, but you can manage cookies in your browser and through our cookie settings.
7. Data retention
We keep personal information only as long as needed for the purposes in this Policy, to provide the Service, to meet legal, tax and accounting requirements and to resolve disputes. When it is no longer needed we delete or anonymize it. See the Data Retention & Security Policy for details.
8. Security
We use reasonable technical and organizational safeguards, including encryption in transit (HTTPS), access controls and monitoring. No system is completely secure, so we cannot guarantee absolute security. Please protect your credentials and notify us of any suspected unauthorized access.
9. International transfers
Your information may be processed in countries other than where you live, including the United States. Where required, we use appropriate safeguards such as Standard Contractual Clauses for transfers from the EEA/UK.
10. Your rights and choices
Depending on where you live, you may have the right to access, correct, delete, restrict or object to processing of your personal data, to data portability, and to withdraw consent. You may also opt out of marketing emails using the unsubscribe link. To exercise any right, email us at vynuroffical@gmail.com or follow the Data Deletion Instructions. We will respond within the time required by law (generally 30 to 45 days) and may need to verify your identity. You can also lodge a complaint with your local data protection authority.
11. Additional information for California residents (CCPA/CPRA)
California residents may request to know the categories and specific pieces of personal information we collected, to delete or correct it, and to opt out of the "sale" or "sharing" of personal information. We do not sell or share personal information for cross-context behavioral advertising. We will not discriminate against you for exercising your rights. You may use an authorized agent to submit requests.
12. Children's privacy
The Service is not directed to children under 13 (or under 16 where local law requires), and we do not knowingly collect their personal information. If you believe a child has given us personal information, contact us and we will delete it promptly.
13. Links to other sites
The Service may contain links to third-party websites and services. We are not responsible for their privacy practices, and we encourage you to read their policies.
14. Changes to this Policy
We may update this Policy from time to time. The updated version will show a new effective date, and we will provide additional notice of material changes where required. Continued use of the Service after changes means you accept the updated Policy.
15. Contact us
Vynuro
Lahore, Pakistan
Email: vynuroffical@gmail.com
Website: https://vynuro.tech/